Everything you need to know about Epping Physiotherapy Clinic

You may have some questions before booking your consultation with Epping Physiotherapy Clinic. If that’s the case, read on for answers to the most popular queries from our clients. For anything unanswered, please call our office.

Helping you feel comfortable and assured

It’s no secret that booking a treatment with a new healthcare provider can be daunting. That’s why our entire team aims to make it simple. We’ve put together some of the most frequently asked questions from clients past and present, to help make the registration process even easier for new and potential patients.

​Irrespective of the level of care that you require, our goal is to help you feel confident in our practices, our treatments, and the advice that we may provide. So, if you’d like any more information about Epping Physiotherapy Clinic before we get started, you’re welcome to contact us directly. Should your question be specific to our services, such as physiotherapy, psychotherapy or homeopathy, we’ll ensure the correct specialist is consulted.

Frequently asked questions

Do I need to see a doctor before our consultation?
Not necessarily. Patients can self-refer for physiotherapy. GP and consultant referrals are also welcome. Some insurance policies require that you are referred by a doctor. Check with your insurance provider.
Are you registered with insurance companies?

Yes, we are registered with all the leading medical insurance companies. If you are making an insurance claim, please first consult your insurance provider to confirm that you are covered and to learn more about the procedure you need to follow.
– Phase three gets into muscle power, high speed movements and all you need to return to work or sport.

Should I stop taking medication before treatment?
Try not to alter any medication before physiotherapy visits.
How long is each treatment?
Most treatment sessions last half an hour. Extended sessions are available if needed, and you will be advised should this be the case.
How many sessions will I need?
The first session is an initial assessment, at which time your therapist will be able to indicate how many sessions are likely to be needed.
Will I be treated at my first session?
Yes, once your initial assessment is complete, treatment can commence.
What should I wear?
Comfortable clothing – be aware that you may be asked to undress.
What will the treatment be?
Everyone’s treatment is tailored to their specific needs but may include hands-on therapies, electrotherapy and therapeutic exercise.
How early after the start of symptoms should I start treatment?

We prefer to assess you as soon as possible.

How do I pay?
Payment is required at the time of treatment by debit/credit card, cash or cheque.
Are you easily accessible by public transport?
Yes, we are very close to both the bus and tube links.
Do you provide home visits?
We provide a domiciliary service, especially for patients who require rehabilitation services and also neurological and respiratory patients.
If I am travelling by car where can I park?
There is free car parking outside the clinic subject to availability and limited to a one hour maximum stay. Alternatively, there is a car park behind Marks and Spencers.
What is vestibular rehabilitation?
Vestibular rehabilitation is a specialised form of physical/occupational therapy to address dizziness, imbalance, difficulty maintaining clear vision, and functional decline as a result of vestibular disorders. A vestibular disorder can cause permanent deficits, so therapy is often designed to allow compensation. Compensation involves the brain learning to use the other senses (vision and somatosensory, i.e. body sense) to substitute for the deficient vestibular system.
What measures are you taking to protect against Covid-19?
We’ll be following the latest government guidliness at the time of your visit. This could include wearing masks and social distancing and will always include regular santisation and an increased focus on hygiene.
What is TMJ?
The jaw is also known as the TMJ or Temporomandibular Joint. It can be painful as a result of injury, inflammatory disease, poor postures and habits or growth disorders.

Let’s connect

Call 01992 561112 to find out more
We hope we’ve covered everything you need to know about Epping Physiotherapy Clinic, but if there’s anything else, please get in touch.

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The Old Surgery, 267 High St, Epping, CM16 4BP

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Registered Company Address: Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS